Joy is the most fun quality of rightsumi. Joy is strongly related to delight, but runs deeper. Whereas delight may be fleeting and a temporary, intense satisfaction, joy must be earned over time.
True happiness is a rare gift, and the opportunity to spread joy should not be overlooked.
Achieve joy in your customer and you will be loved and recommended.
Is my solution going to bring a sense of joy, wonderment and happiness to my customer? Am I changing their lives for the better?